DigitalMarketer Podcast

Episode 364: How to Successfully Close on your Follow Up Calls with Gabriel Vangelatos

Episode

As a digital marketer, agency, or solopreneur, how do you follow up on sales? With the rise of AI and how we seem to be automating just about everything, the personal connection we have to our clients is almost all we have left. 

Having a people-focused, authentic approach to a client starts with an appreciation of where they are at in their sales journey. 

Statistically, 95% of converted leads are only reached by the sixth call attempt. So there’s plenty of time to provide a potential client with the right information to help them make their decision. 

Gabriel Vangelatos is the Founder of Before The Rise Inc., an agency owner who is very involved in the DigitalMarketer community and someone who understands that not everyone can be sold at the way someone is trying to sell to you something at that time.

Some clients need to lead in their research, while others need to be presented with a chocolate foot (so that you can get your metaphorical foot in the door!) to break the ice and close the follow-up sales call. 

Today’s informative chat centers around just how you should approach the follow-up – from text messages to video calls, and from CRM software to the common mistakes agencies make when trying to close a sale too soon. 

Learn why you need to make extra calls, what it can do for your business, and just how to get your chocolate foot in the door as we keep the Lifetime Value of our Customers in mind. Please join us.

Gabriel Vangelatos is the Founder of Before The Rise Inc., providing cutting-edge solutions to increase your sales by more than 40% in just 3 months. Find out more at https://beforetheriseinc.com/

KEY TAKEAWAYS:

01:50 How was Gabriel able to focus on follow-up opportunities?

05:22 Appreciating your customer’s ‘learning journey’ and not pushing the sale too soon

08:06 Believing in your product before you sell it

10:58 Weekly drip? Phone Calls? The chocolate foot? What’s Gabriel’s preferred follow-up method?

14:18 Are there better clients than others relative to how long they take to sign?

16:25 Using CRM and your contact lists for maintaining client contact

18:30 How to use a video message effectively when reaching out to a client

21:06 What to do when you make a mistake with a client follow-up

Listen Now

CONNECT WITH GABRIEL VANGELATOS:

Website

LinkedIn

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