Effective date: September 21, 2026
DigitalMarketer.com is serious about protecting your online privacy. This Privacy Statement explains our views and practices concerning privacy, and how they may pertain to you as a user of our website.
Digital Marketer Labs, LLC (“us”, “we”, or “our”) operates the www.digitalmarketer.com website (the “Service”).
DigitalMarketer.com is serious about protecting your online privacy. This Privacy Statement explains our views and practices concerning privacy, and how they may pertain to you as a user of our website, products and subscriptions.
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.digitalmarketer.com
Service Service is the www.digitalmarketer.com website operated by Digital Marketer Labs, LLC, together with the App (defined below) and the Ace connector.
App The DigitalMarketer application available at app.digitalmarketer.com, including its Brand Pack, Ad Studio, Launch Ads, Campaigns, Library, and related features, and the Ace connector, which lets you use DigitalMarketer’s methods and your own Brand Pack from inside a third-party AI assistant such as Anthropic’s Claude or OpenAI’s ChatGPT.
Workspace The account space in the App that holds one business’s Brand Pack, content, connected accounts, and team members.
Connected Account A third-party account you choose to link to your Workspace so the App can act on your behalf, for example a Meta ad account or a GoHighLevel account.
Platform Data Information the App receives from a third party through a Connected Account, for example ad account and Page identifiers or ad performance figures received from Meta.
Personal Data Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies Cookies are small pieces of data stored on your device (computer or mobile device).
Data Controller Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
Data Processors (or Service Providers) Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User) Data Subject is any living individual who is using our Service and is the subject of Personal Data.
We collect several different types of information for various purposes to provide and improve our Service to you.
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us
Information you provide in the App
When you use the App, you and your team members also provide:
We use this information to run the App for you: to generate and store your work, to keep it available to your team, to bill your subscription, to support you, and to improve the App. We do not sell it, and we do not use your Brand Pack or content to market to your customers.
Usage Data
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
You can connect third-party accounts to your Workspace so the App can act on your behalf. You choose whether to connect, what to connect, and you can disconnect at any time from Settings → Integrations.
Meta (Facebook and Instagram). When you connect a Meta account through Facebook Login for Business, we receive and store only what is needed to publish and report on the ads you ask us to publish:
We use this Platform Data only to publish the ads you design, to show you their status, and to show you their results inside the App. We do not use it to advertise to you, do not sell it, do not combine it with other members’ data, and do not use it to build profiles of anyone. The access token that lets the App act in your ad account is held by our integration provider (Composio), not stored by us. Our use of Meta data is governed by Meta’s Platform Terms and Developer Policies. Meta’s own handling of your data is described in Meta’s Privacy Policy at https://www.facebook.com/privacy/policy.
GoHighLevel. If you connect a GoHighLevel account, we receive the identifiers of the location and lists you choose, and we send the content you ask us to push (for example email drafts) into that account. We do not read your contacts.
Other Connected Accounts. We will describe any new type of Connected Account here before offering it.
Disconnecting. Disconnecting a Connected Account revokes the App’s access and deletes the stored connection. Identifiers and performance figures already attached to your campaigns remain in your Workspace so your reporting stays intact, and are deleted with your Workspace. See “Data Deletion” below.
The App generates text, images, plans, and analysis for you using large language and image models operated by third-party AI providers, currently OpenAI, Anthropic, and Google. To do that, the App sends those providers the inputs needed for the task, which can include your Brand Pack, product details, customer profiles, content you upload, and your request. These providers process that content under their business terms, which do not permit them to use it to train their models. The App does not send Platform Data from Connected Accounts to AI providers except where you ask for analysis of your own campaign results.
AI-generated output can be wrong, incomplete, or inappropriate for your situation. You are responsible for reviewing it before you use it, and nothing the App generates is legal, financial, medical, or other professional advice.
When you use the Ace connector, your requests travel through the AI assistant you chose (for example Claude or ChatGPT). That assistant’s provider handles your conversation under its own privacy policy; we receive the request it sends to our connector and return your Brand Pack context and the method or output you asked for.
Digital Marketer Labs, LLC uses the collected data for various purposes:
If you are from the European Economic Area (EEA), Digital Marketer Labs, LLC legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
Digital Marketer Labs, LLC may process your Personal Data because:
Digital Marketer Labs, LLC will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Digital Marketer Labs, LLC will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
App data. Your Workspace content and Platform Data are kept for as long as your Workspace exists. When a Workspace or account is deleted, its content, Connected Account records, and Platform Data are deleted from our live systems within 30 days and from backups within a further 30 days. Billing records are kept as long as the law requires. Uploaded chat attachments are deleted automatically 30 days after upload.
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Digital Marketer Labs, LLC will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Business Transaction
If Digital Marketer Labs, LLC is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Disclosure for Law Enforcement
Under certain circumstances, Digital Marketer Labs, LLC may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements
Digital Marketer Labs, LLC may disclose your Personal Data in the good faith belief that such action is necessary to:
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
App security. Data in the App is encrypted in transit and at rest. Access to production systems is limited to the engineers who operate the App. Access tokens for Connected Accounts are held by our integration provider rather than in our database. Connect and disconnect events are logged per Workspace.
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Digital Marketer Labs, LLC aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
If you are a California resident, the California Consumer Privacy Act as amended by the California Privacy Rights Act (together, the “CCPA”) gives you the right to know what Personal Data we collect and how we use and disclose it, to access, correct, and delete it, to opt out of the sale or sharing of your Personal Data, to limit the use of sensitive Personal Data, and not to be discriminated against for exercising these rights.
What we collect. In the last twelve months we have collected the categories of Personal Data described in this policy: identifiers such as name, email address, and account identifiers; commercial information such as products purchased and subscription status; internet and other electronic activity such as pages visited, browser and device information, and cookie data; geolocation inferred from your IP address; professional and business information you enter into the App, including your Brand Pack, products, customers, and campaign content; and inferences drawn from any of the above. We collect it from you directly, from your devices and browsers, from Connected Accounts you link, and from our Service Providers.
How we use and disclose it. For the business purposes described in this policy: providing and improving the Service and the App, billing, support, security, analytics, and marketing. We disclose Personal Data to the Service Providers listed in this policy for those purposes, and as described under “Disclosure of Data”.
Sale or sharing. We do not sell Personal Data for money. Like most websites, www.digitalmarketer.com uses advertising cookies and pixels from Google, Meta (Facebook and Instagram), and other advertising partners to show you our ads on other sites after you visit ours. Under the CCPA this is “sharing” of identifiers and internet activity for cross-context behavioral advertising, and you have the right to opt out. To do so, use the “Do Not Sell or Share My Personal Information” link in the footer of www.digitalmarketer.com, adjust your cookie choices there, or contact us using the details at the end of this policy. We also honor Global Privacy Control signals sent by your browser as an opt-out for that browser. The App at app.digitalmarketer.com does not sell or share Personal Data, and never sells or shares the business content you enter into it or the Platform Data received from Connected Accounts. We do not knowingly sell or share the Personal Data of anyone under 16.
Exercising your rights. Contact our Privacy Compliance Officer using the details at the end of this policy. We will verify your request, which may include confirming the email address on your account, and respond within the time the law allows. You may use an authorized agent to make a request on your behalf if the agent provides proof of your written permission. We will not deny you goods or services, charge a different price, or provide a different level of service because you exercised any of these rights.
You can delete data yourself, or ask us to:
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Service Providers for the App
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Behavioral Remarketing
Digital Marketer Labs, LLC uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.
Payments
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are:
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@digitalmarketer.com or by mail at DigitalMarketer
[Re: Privacy Compliance Officer]
4330 Gaines Ranch Loop, Ste 120, Austin, TX 78735, United States