Soundscapes and music can trigger an emotional response, so a well thought out music plan to support your brand identity can help create stronger emotional connections to your brand. Stronger emotional connections stay top of mind and you want your customers and community to keep you top of mind! When that happens, the value you offer is easily accessible when the need for your solution arises.
In this article, you’ll work through how to decide on the soundscapes of your brand.
3 Tips to Using Music for Your Branding and Marketing Strategy
These three tips dive into client point of view and holistic brand alignment. You’ll explore how those factors apply to creating and choosing unique music for your brand. By going through this process you’ll have a sound music planning strategy so that customers can’t get you out of their heads.
Tip 1: Put Yourself In The Clients’ Shoes
Sebastian, the singing crab from the movie The Little Mermaid, was on to something. Remember the scene where Ariel and the prince were floating on a boat in a lagoon? Ariel needed a kiss from her one true love to become human again. So Sebastian set the mood with—music of course!
To get your customers to buy, you’ve got to set the mood.
Music influences our mood for better or worse. You can support your target audience, influence their behaviors, and their perception of you with music. That is why it’s vital to get this part of your branding and marketing strategy tuned in. (See what we did there?)
Scientific studies have shown the validity and importance of choosing appropriate music for branding to influence the behavior of your target audience. It’s no secret that background music influences how long patrons linger in your brick-and-mortar store.
And if you’ve ever watched a webinar, you know that music changes how you feel about the presentation. If the music was upbeat and lively, you would probably give positive feedback. If the music was more like house-meets-hold music, you probably wouldn’t give more than a 3-star rating.
Tempo Shifts Shopper’s Energy
One study, from the University of Phoenix, explored music tempo and its effects on shopper responses. The researchers focused on high density retail shopping areas. What did the savvy researchers find? Contrast music to the general “vibe” of the place to keep customers happy.
For example, in a very crowded shopping mall people may become uncomfortable or stressed out. Calming music can balance that energy and keep them shopping longer.
The musical genres most aligned here would be classical, soft pop, smooth jazz, certain types of world music or folk music. The general idea can work the other way around, too. In a less crowded space you may want to keep the energy high to promote excitement, good feelings, and impulse buys versus creating a calming atmosphere which may put your guest in a sleepy or tired mood. A tired customer is probably going to head for the door to take a nap instead of finding more things to purchase after a long day of shopping.
For many this idea is intuitive, as we’ve all been conditioned to have certain expectations in various environments. You’d never attend a gym that blasted lullabies over the PA system. Of course, if you did that might be your last time at that gym! However, in a yoga studio for example, you’d expect a more relaxed playlist of ambient music.
Another study of theirs explored the correlation of background music volume and the effects on restaurant patron mood, which was found to influence their food choices. A study found that when customers are relaxed by low volume music, they are more likely to buy healthy foods. High-volume music, however, contributed to changes in customers’ levels of excitement, which enhanced their likelihood of purchasing unhealthy foods.
Tip 2: Be Authentic With Your Music Choices
It’s important to consider your brand identity. Your brand’s identity is made up of all the various elements to attract your target audience. Most companies have a solid visual brand identity i.e., logo, color, design etc. and either a non-existent, unaligned, or most commonly the cookie-cutter audio identity which is not too different as having a non-existent soundscape.
People accompany their lives with soundtracks either intentionally or unintentionally. We’ve all heard the cliche “they are playing our song” in some movie or even in real life by associates or close counterparts. This cliché confirms and perpetuates the point that music, certain songs, become so ingrained in our experience, contributing to the memories we develop, either positive or negative.
As such, if your company uses a particular tune as part of a marketing strategy for branding, you’re in luck if that tune has either no sentimental value to anyone or positive association for many. The other group of people may have an association with a tune so dreadful it may produce a visceral repellant to your brand. You could have the best product or service in the world but if your best customers have an emotional aversion to your brand well you’re out of luck.
Music branding can promote an association with certain values, as often seen in political campaign advertising.
Tip 3: Be Innovative
Considering your brand identity, it’s advantageous to use unique music over stock music or overused samples. You want to create a new experience that only your brand provides.
One big why, is simply claiming firsts. Everyone likes to be a first or only to something, the novelty and bragging rights gives people a sense of importance. Afterall, only the smartest and brightest can claim first rights, right?
Companies who apply this idea to the music of their brand come away with unforgettable jingles that people automatically associate with your brand.
The music of these brands is not pre-created, it’s created for you. You can do the task of creating music yourself with the help of educators on places like Masterclass or specialized interactive online courses. It helps to have someone with a background and knowledge in technical music to add that touch of expertise to your project to help elevate your brand or project. That is what you get at WorkFlora.
The theory at WorkFlora is that the best commercials and advertisements are treated like mini movies. Music is composed and orchestrated to provide that unique sound environment in which you want to invite and nurture your client. Those memorable magical musical moments that provide the foundation for a positive brand association.
One of the most important and overlooked components of getting unique music compositions created for you is that these musical works can add revenue to your brand with intellectual property buyout agreements.
Without boutique music created just for you, you can utilize certain royalty free music, from places like YouTube Audio Library which gives you a free license to use its music, so long as you follow its rules. The drawback to using the library however, is that you have to know the rules, and many people either don’t read the rules, misunderstand the rules or perhaps just ignore the rules.
Sometimes, it’s just a case of too much to remember especially for independent owner operators who must make so many decisions in any given day. The ones for whom standing out in a sea of noise is imperative to one’s success. For large enterprises and small shops alike, attention to the audio signature of your brand provides that unforgettable factor. At WorkFlora we help brands of all sizes have one less thing to worry about by specializing in helping you be memorable.
WorkFlora helps you realize your brand’s unforgettable potential with original music created to help you realize your customer journey with innovation and authenticity.