In this episode, Jason VandeBoom and Adam Johnson from ActiveCampaign talk to us about what it’s like to see 600% business growth and manage 550 employees.
Garrett asks them questions about their commitment to reading customer feedback daily, the key values they attribute to their fast growth, and how their past failures pivoted them to their current success.
IN THIS EPISODE YOU’LL LEARN:
- The 2 growing pains that ActiveCampaign felt as they’ve scaled
- The 2 arms of ActiveCampaign, sales and customer success, and how investing in customer onboarding has paid off for their long term vision
- How agencies can stand out amongst their competitors
- What goes into the process of building the right team and finding the best ways to continuously invest in their knowledge, skill sets, and happiness
LINKS AND RESOURCES MENTIONED IN THIS EPISODE:
How to Win Friends & Influence People by Dale Carnegie
Team of Rivals: The Political Genius of Abraham Lincoln by Doris Kearns Goodwin
Digital Agency Expo (Code: Podcast for $500 off your ticket)
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