Suzi Nelson

About Suzi Nelson

Suzi Nelson is the Community Manager at DigitalMarketer. She has a degree in Journalism (Strategic Communications) from the University of Kansas and is an avid defender of the oxford comma. You can find Suzi connecting with our customers and followers across any of DigitalMarketer's social profiles, and in our DM Lab Facebook mastermind group, DM Engage. Connect with her on Facebook.

Blog

[DOWNLOAD] 3 Ways to Convince Your Boss to Send You to Traffic & Conversion Summit 2017

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Have you been eyeing Traffic & Conversion Summit 2017 and trying to figure out how to make a pitch to your boss? We’ve got you covered with three tips and a template request letter you can customize and send to your manager! Suzi Nelson |
Blog

How to Build and Manage a Private Facebook Group

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DigitalMarketer’s Community Manager shares the 6 elements she uses to build thriving communities around our products and services. Suzi Nelson |
Blog, Increase Engagement

6 Essential Strategies to Build a Thriving Customer Community

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Whether you’re new to community management or looking to grow your community to new heights, use these six strategies to understand the foundation of community (so much more than just being present for your customers) and build a thriving customer community. Suzi Nelson |
Blog, Boost Conversions

Measure the Growth, Activity, and Experience of Your Community (Correctly) with These 4 Metrics

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A strong and active community affects your business’s bottom line. Without knowing the metrics to measure, you truly don’t know how healthy it is. Get all seven metrics now and make sure your community is working for your customers and your business. Suzi Nelson |
Blog

[CASE STUDY] How DigitalMarketer Activated 44% of Previously Silent Community Members in 5 Days

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After a 5-day experiment, DM’s community manager, Suzi Nelson was able to activate 44% of previously silent members in our highly-active, private Facebook group. Find out how she did it and how she increased total member activity by 57%. Suzi Nelson |
Blog, Increase Engagement

How 3 Unforgivable Community Management Mistakes Cost Pokémon GO Millions in Active Users

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Pokémon GO lost millions in active users in a matter of days after failing to commit to their community. Check out the three unforgivable mistakes they made and avoid dropping the ball in your own community. Suzi Nelson |
Blog, Boost Conversions, Drive More Traffic, Increase Engagement

Community Manager vs. Social Media Manager: Which Hire is Right for Your Business?

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Answer the one magic question to determine which role you need to hire to represent your company’s online presence: a Community Manager or Social Media Manager. Trust us, there’s a difference. Suzi Nelson |
Blog, Increase Engagement

Social Listening: How to Create Feedback Loops Between Your Company and Your Community

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Improve customer service, product and content development and more by adding feedback loops to your social media marketing. Suzi Nelson |
Blog, Boost Conversions, Drive More Traffic, Increase Engagement

6 Trending Digital Marketing Skills to Put on a Resume

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Looking for skills to put on your resume? Learn more about about these 6 trending digital marketing skills and future-proof your career. Suzi Nelson |