Suzi Nelson

About Suzi Nelson

Suzi Nelson is the Community Manager at DigitalMarketer. She has a degree in Journalism (Strategic Communications) from the University of Kansas and is an avid defender of the oxford comma. You can find Suzi connecting with our customers and followers across any of DigitalMarketer's social profiles, and in our DM Lab Facebook mastermind group, DM Engage. Connect with her on Facebook.

Blog, Boost Conversions

Measure the Growth, Activity, and Experience of Your Community (Correctly) with These 4 Metrics

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A strong and active community affects your business’s bottom line. Without knowing the metrics to measure, you truly don’t know how healthy it is. Get all seven metrics now and make sure your community is working for your customers and your business. Suzi Nelson |
Blog

[CASE STUDY] How DigitalMarketer Activated 44% of Previously Silent Community Members in 5 Days

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After a 5-day experiment, DM’s community manager, Suzi Nelson was able to activate 44% of previously silent members in our highly-active, private Facebook group. Find out how she did it and how she increased total member activity by 57%. Suzi Nelson |
Blog, Increase Engagement

How 3 Unforgivable Community Management Mistakes Cost Pokémon GO Millions in Active Users

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Pokémon GO lost millions in active users in a matter of days after failing to commit to their community. Check out the three unforgivable mistakes they made and avoid dropping the ball in your own community. Suzi Nelson |
Blog, Boost Conversions, Drive More Traffic, Increase Engagement

Community Manager vs. Social Media Manager: Which Hire is Right for Your Business?

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Answer the one magic question to determine which role you need to hire to represent your company’s online presence: a Community Manager or Social Media Manager. Trust us, there’s a difference. Suzi Nelson |
Blog, Increase Engagement

Social Listening: How to Create Feedback Loops Between Your Company and Your Community

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Improve customer service, product and content development and more by adding feedback loops to your social media marketing. Suzi Nelson |
Blog, Boost Conversions, Drive More Traffic, Increase Engagement

6 Trending Digital Marketing Skills to Put on a Resume

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Looking for skills to put on your resume? Learn more about about these 6 trending digital marketing skills and future-proof your career. Suzi Nelson |
Blog, Boost Conversions, Case Studies

How to Build and Manage a Private Facebook Group

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So I’ll come right out and say it… I love my job. As Community Manager for Digital Marketer, I manage approximately 10,000 members (and growing) across seven private Facebook groups – answering questions, providing support, and bridging the gap between our clients and our business. These private, online communities have had a tremendous impact on […] Suzi Nelson |